Read the latest Covid 19 update.

September 19, 2023

Good Afternoon Residents, Family Members, Staff and Visitors,

Today marks the two-week period since our center experienced a positive Covid-19 test with a facility staff member. I had hoped to share on the 14th day that Citizens Care Center would no longer be in outbreak status. However, today another staff member has confirmed that they have tested positive for Covid-19 following a test completed earlier outside of the center. Per CDC and CMS guidelines, our center is required to remain in outbreak status for at least two more weeks. The risk for transmission of Covid-19 to our residents and other staff members is considered minimal as this staff member has not been in our building for several days prior to testing positive

Regardless of the minimal risk factor and in an effort to prevent the further spread of Covid-19, staff completed Covid-19 testing on residents and other staff members who were potentially exposed to this individual during their last shift worked. All of today’s tests were negative. We will continue testing those residents and staff members over the next few days. We will provide updates if additional positive tests are identified.

Everyone is doing a wonderful job following our Covid-19 guidelines. Please do not enter our building if you are symptomatic and make sure you get tested frequently, especially if you have been exposed to an individual while they were positive. As mentioned in previous letters, we can assist with providing test kits as well as performing tests on site. Please see our front desk staff for assistance.

Masks must continue to be worn inside of our building. We encourage everyone to frequently sanitize their hands, especially before and after being in contact with other individuals. Everyone should consider being up to date with recommended vaccinations. As additional information about the 2024 Covid-vaccine becomes available, we will share that information with our residents, responsible parties and staff members. We encourage everyone to visit our local health department’s website at www.harfordcountyhealth.com, for up to date information on Covid-19.

Again, your cooperation and patience is greatly appreciated as we attempt to keep everyone as safe as possible from the spread of Covid-19.

Ed Walter, Administrator

Citizens Care

Why Citizens?

Just Ask our Families

According to a recent report from the Maryland Health Care Commission (MHCC), families or representatives of our patients surveyed said they would recommend Citizens Care and Rehabilitation Center to someone looking for a comprehensive care facility.*

Citizens Care also offers residents a wide variety of on- and off-campus daily activities to stimulate the mind, body and spirit.

At Citizens Care, we treat every resident as if he or she were part of our own family. This genuine caring and compassion for our guests is what sets us apart. 

Services You Need

  • 24-hour skilled nursing care provided by our caring staff of geriatric professionals 
  • 5-30 day respite services designed to allow caregivers to take a break from their daily responsibilities, knowing their loved one is receiving quality care in a comfortable setting
  • Hospice care from qualified and compassionate professionals who can assist in developing a personalized program that combines medical, emotional and spiritual support 
  • Short- and long-term rehabilitation services including physical, speech and occupational therapy
  • Telephone Assurance Program (TAP), a free service offered to those who live on their own and want the peace of mind of knowing that someone is checking on them daily.
  • Secure dementia unit staffed by professionals trained in responding to the specific needs of this group of residents
  • Delicious and nutritious meals provided by our dietary staff

Amenities You’ll Love

  • Clean, bright and spacious private and semi-private rooms for up to 184 residents
  • Beautifully-landscaped, enclosed courtyard with raised flower beds
  • On-site barber and salon services
  • Visitors’ cafeteria
  • Ample parking in rear of building
  • On-site pharmacy
  • Full in-house activity schedule including arts and crafts, music, games, Gourmet Galley, bingo, bowling, exercise classes, drum circle, and restaurant style dining for residents
  • Opportunities to socialize with families including Mother’s Day Tea, Thanksgiving and Christmas
  • Weekly worship services’
  • Frequent shopping, dining and entertainment outings including Longwood Gardens, shopping at Harford and Christiana Malls and trips to the Herr’s potato chip factory
  • Visits from the Silver Reader and Pets on Wheels

People You’ll Never Forget!

  • Excellent nursing staff to resident ratio thanks to a dedicated staff of 260 employees
  • Highly-skilled medical professionals
  • Caring and compassionate caregivers
  • Enthusiastic volunteers who serve as activity assistants, meal buddies and more
  • Other residents sure to become not just neighbors, but friends

*2014 Maryland Nursing Facility Family Survey. All comprehensive care facilities in the state are required to complete the survey. View the latest data at www.mhcc.maryland.gov.

"Those nurses and assistants are so incredible. Please let them know how much we appreciate them!"

Susan P

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Citizens Care Center

415 S. Market Street
Havre de Grace, MD 21078

410-939-5500 phone
410-939-3471 fax
1-800-735-2258 TDD

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Why Citizens?

CARE is at the heart of everything we do at Citizens and we believe in doing it better than anyone. Why? Because you and your family deserve nothing less!

© 2022 Citizens Care – A non-profit organization.