Read the latest Covid 19 update.

August 18, 2025

Dear Residents, Responsible Parties, Visitors and Staff Members, Unfortunately, I must share that within the last 24 hours we have had one resident and one staff member test positive for Covid-19. The resident is from one of our long -term care units and the staff member works on the same unit. Upon developing symptoms, both completed a Covid-19 test and the results for both were positive. Our resident has been placed on isolation and will be cared for following guidelines from the CDC, as well as our facility infection prevention policies. Our staff member has been removed from the schedule and will also follow CDC guideline before returning to work.

They must also test negative for Covid prior to returning to work. As a result of these positive cases, members of our nursing administration team completed Covid-19 testing for residents and staff who were potentially exposed. No additional positive cases have been identified following these tests. We will continue to test staff and residents this week in an effort to prevent this virus from spreading. We will communicate the results of those tests and update you accordingly with any changes to our Covid-19 guidelines.

With two positive cases, our center is in Outbreak status. Because both cases were from our Bay Lane unit, residents, visitors and staff on this unit must wear a mask. However, we strongly recommend that all individuals consider wearing a mask inside the facility. Also, we recommend everyone frequently sanitize their hands, practice social distancing as much as possible and consider testing before and after any time spent in the center. As always, please do not enter the building if you are symptomatic and/or not feeling well. We can provide test kits, if necessary, please advise our security desk. We will also modify activities for our residents.

It is also appropriate at this time to advise everyone that we have a Covid vaccination clinic scheduled for September 23rd and September 30th. Residents and staff who are not up to date with their vaccine are encouraged to sign up for this clinic. Please contact our Nursing Administration team at extension 2100 to be included in the clinic. Vaccination is still the strongest defense against Covid-19.

Thank you for your cooperation and assistance as we attempt to keep our residents and staff members safe. Please do not hesitate to contact us in the event you have questions concerning our policies and procedures for Covid-19.

Sincerely,


Ed Walter,
Administrator

Why Citizens?

Just Ask our Families

According to a recent report from the Maryland Health Care Commission (MHCC), families or representatives of our patients surveyed said they would recommend Citizens Care and Rehabilitation Center to someone looking for a comprehensive care facility.*

Citizens Care also offers residents a wide variety of on- and off-campus daily activities to stimulate the mind, body and spirit.

At Citizens Care, we treat every resident as if he or she were part of our own family. This genuine caring and compassion for our guests is what sets us apart. 

Services You Need

  • 24-hour skilled nursing care provided by our caring staff of geriatric professionals 
  • 5-30 day respite services designed to allow caregivers to take a break from their daily responsibilities, knowing their loved one is receiving quality care in a comfortable setting
  • Hospice care from qualified and compassionate professionals who can assist in developing a personalized program that combines medical, emotional and spiritual support 
  • Short- and long-term rehabilitation services including physical, speech and occupational therapy
  • Telephone Assurance Program (TAP), a free service offered to those who live on their own and want the peace of mind of knowing that someone is checking on them daily.
  • Secure dementia unit staffed by professionals trained in responding to the specific needs of this group of residents
  • Delicious and nutritious meals provided by our dietary staff

Amenities You’ll Love

  • Clean, bright and spacious private and semi-private rooms for up to 184 residents
  • Beautifully-landscaped, enclosed courtyard with raised flower beds
  • On-site barber and salon services
  • Visitors’ cafeteria
  • Ample parking in rear of building
  • On-site pharmacy
  • Full in-house activity schedule including arts and crafts, music, games, Gourmet Galley, bingo, bowling, exercise classes, drum circle, and restaurant style dining for residents
  • Opportunities to socialize with families including Mother’s Day Tea, Thanksgiving and Christmas
  • Weekly worship services’
  • Frequent shopping, dining and entertainment outings including Longwood Gardens, shopping at Harford and Christiana Malls and trips to the Herr’s potato chip factory
  • Visits from the Silver Reader and Pets on Wheels

People You’ll Never Forget!

  • Excellent nursing staff to resident ratio thanks to a dedicated staff of 260 employees
  • Highly-skilled medical professionals
  • Caring and compassionate caregivers
  • Enthusiastic volunteers who serve as activity assistants, meal buddies and more
  • Other residents sure to become not just neighbors, but friends

*2014 Maryland Nursing Facility Family Survey. All comprehensive care facilities in the state are required to complete the survey. View the latest data at www.mhcc.maryland.gov.

"Those nurses and assistants are so incredible. Please let them know how much we appreciate them!"

Susan P

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