Telephone Assurance Program

A phone call each day to make sure you are ok

Do you live alone? Are you recuperating from a hospital stay or rehab? Do you want to feel secure that someone is checking on you each day? If you answered yes to any of these questions, consider Citizens’ Telephone Assurance Program (TAP), a free service offered to those who live on their own and want the peace of mind of knowing that someone is checking on them daily. All information is kept strictly confidential.

When you register, you will provide the program coordinator with a medical history and an emergency contact.

Your emergency contact must agree to participate in our “Good Neighbor” program, which requires checking on you if our TAP volunteer is unable to contact you by phone and making a return call to the TAP volunteer.

State, county and local police agencies also participate in the program as an emergency backup in the event the participant and the good neighbor cannot be reached. The officer will make a check on the residence and call the volunteer with any information.

For more information on this free service, contact us today.

Kind Words

I was more than satisified with the excellent care my mother received while in your facility. Everyone involved in her care in anyway was wonderful to her and to the family. Thank you for making it pleasant for her and easier for us.

Mary N. Mack

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Citizens Care Building

Citizens Care & Rehabilitation Center
415 S. Market Street
Havre de Grace, MD 21078

Phone: 410-939-5500
TDD: 1-800-735-2258
Fax: 410-939-3471