Privacy Policy

Notice of Privacy Practices for Protected Health Information

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

This privacy notice is being provided to you as a requirement of a Federal law, the Health Insurance Portability and Accountability Act (HIPPA). This privacy notice describes how we may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information in some cases. Your “protected health information’ means any written and oral health information about you, including demographic data that can be used to identify you. This is health information that is created in or received by your health care provider, and that relates to your past, present or future physical or mental health or condition.

Use and Disclosures of Protected Health Information

Citizens Care & Rehabilitation Center may use your protected health information for purposes of providing treatment, obtaining payment for treatment, and conducting health care operations. Your protected health information may be used or disclosed only for these purposes unless the Citizens Care & Rehabilitation Center has obtained your authorization or the use or disclosures is otherwise permitted by the HIPPA privacy regulations or state law. Disclosures of your protected health information for the purposes described in the Privacy Notice may be made in writing, orally, electronically, or by facsimile. There could be occurrences when protected health information is subject to re-disclosure.

The Facility’s contact person for all issues regarding patient privacy and your rights under the federal privacy standards is the Privacy Officer. If you feel that your privacy rights have been violated by this facility, you may submit a complaint to our Privacy officer by sending it to:


Barbara Magness
Privacy Officer
Citizens Care & Rehabilitation Center
415 S. Market Street
Havre de Grace, MD 21078

If you would like more information, the Privacy Officer can be contacted by telephone at (410) 939-5500.

Kind Words

Dear Citizens: From the Carrick family, we would like to say thank you. Mom was taken care of by very special people.

Carrick family

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Citizens Care Building

Citizens Care & Rehabilitation Center
415 S. Market Street
Havre de Grace, MD 21078

Phone: 410-939-5500
TDD: 1-800-735-2258
Fax: 410-939-3471